Shipping Policy
At Kitepapers , we are committed to providing a seamless and reliable shipping experience for our valued customers. Please familiarise yourself with our shipping policy to understand the details surrounding the shipment of your office essentials.
Order Processing: We make every effort to process and dispatch orders promptly. Orders are typically processed within 5 working business days. Delays may occur during peak seasons, and we appreciate your understanding.
Shipping Methods: We offer various shipping methods to cater to your needs. The available options will be presented to you during the checkout process. Please select the option that best suits your requirements.
Shipping Times: Shipping times may vary depending on your location. We strive to provide accurate estimates, but external factors such as customs clearance and local delivery services may impact delivery times. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Costs: Shipping costs are calculated based on the selected shipping method and the destination of your order. The applicable charges will be displayed during the checkout process.
International Shipping: For international orders, additional customs duties and taxes may apply upon entry into your country. These charges are beyond our control and are the responsibility of the recipient.
Tracking Your Order: You can easily track the status of your order using the provided tracking information. If you encounter any issues or have questions about your shipment, please don’t hesitate to contact our customer support at kitepaper7@gmail.com.
Delivery Confirmation: Upon delivery, please ensure that someone is available to receive and sign for the package. This helps us confirm the safe delivery of your order. If no one is available, the carrier may leave a notice with instructions for redelivery or pickup.
Lost or Damaged Items: In the rare event that your order is lost or damaged during transit, please contact us immediately at kitepaper7@gmail.com. We will work diligently to resolve the issue and ensure your satisfaction.
Shipping Policy Updates: We reserve the right to update our shipping policy at any time. Any changes will be reflected on our website.
If you have any further questions or concerns regarding our shipping policy, please do not hesitate to reach out to us at kitepaper7@gmail.com. Your satisfaction is our priority.